National Car Rental Horrors

Do small independent car rental agencies provide a better overall experience?

You’d better believe it! I can’t tell you how pleased I’ve been since I dumped National Car Rental and the other “big boys” and started using local agencies no matter where I am. They are usually delighted to have your business and provide superior service and vehicles that are better maintained and cleaned. That’s been my experience, and this article supports my findings. Here’s the first couple of paragraphs – follow the above link for a worthwhile read…

There are many reasons why you should choose an independent agency over one of the big names in the car rental business. You are more likely to be satisfied with you car rental when you rent from a locally owned and operated company, than from one of the rental giants. This is because with the smaller companies you are going to receive better service and better prices; it is their goal to make you happy. With a major agency, you run the risk of being over charged, and becoming one of their many ‘face-less’ customers.

Top 5 Reasons To Rent From An Independent Agency

Yet another “No car available even though it was reserved” story from National Car Rental at Orlando, Florida.

What is it with the Orlando location? What is it about the word “Reserved” that National doesn’t understand? It should be very simple – but apparently it is very difficult…

Yet another Florida vacation ruined.